:root{--bg-page: #f7f8fc;--bg-card: #ffffff;--sidebar-bg: #ffffff;--brand-blue: #2f6bff;--brand-blue-active: #2f6bff;--text-dark: #1a1d29;--text-heading: #111827;--text-body: #4b5563;--text-muted: #9aa1ad;--text-light: #b6bcc7;--green: #22c55e;--green-soft: #e9f9ef;--orange: #f59e0b;--orange-soft: #fef3e2;--blue-soft: #eef2ff;--border-soft: #eef0f5;--border-line: #f0f1f6;--shadow-card: 0 1px 3px rgba(16, 24, 40, .04), 0 1px 2px rgba(16, 24, 40, .03);--shadow-lift: 0 8px 30px rgba(16, 24, 40, .06);--radius-lg: 20px;--radius-md: 16px;--radius-sm: 12px;--font: "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, sans-serif}*{margin:0;padding:0;box-sizing:border-box}body{font-family:var(--font);background:var(--bg-page);color:var(--text-dark);-webkit-font-smoothing:antialiased}.app{display:flex;min-height:100vh}.sidebar{width:264px;min-width:264px;background:var(--sidebar-bg);border-right:1px solid var(--border-soft);padding:26px 18px 22px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:9px;padding:0 8px 24px}.brand-logo{width:38px;height:38px;display:flex;align-items:center;justify-content:center}.brand-text{font-size:22px;font-weight:800;letter-spacing:-.5px;line-height:1}.brand-text .index{color:var(--text-heading)}.brand-text .hub{color:var(--brand-blue)}.brand-sub{font-size:8px;letter-spacing:2.5px;color:var(--text-muted);font-weight:600;margin-top:3px}.workspace{display:flex;align-items:center;gap:11px;padding:11px 12px;border:1px solid var(--border-soft);border-radius:var(--radius-sm);margin-bottom:22px;cursor:pointer}.workspace-icon{width:36px;height:36px;border-radius:10px;background:var(--brand-blue);display:flex;align-items:center;justify-content:center;color:#fff;flex-shrink:0}.workspace-info{flex:1}.workspace-title{font-size:13.5px;font-weight:700;color:var(--text-heading)}.workspace-desc{font-size:11px;color:var(--text-muted);margin-top:1px}.nav{display:flex;flex-direction:column;gap:3px}.nav-item{display:flex;align-items:center;gap:13px;padding:11px 14px;border-radius:var(--radius-sm);color:var(--text-body);font-size:14px;font-weight:500;cursor:pointer;transition:background .15s,color .15s;position:relative}.nav-item:hover{background:#f6f7fb}.nav-item.active{background:var(--brand-blue);color:#fff;font-weight:600;box-shadow:0 6px 16px #2f6bff52}.nav-item .nav-label{flex:1}.nav-badge{background:#eef0f5;color:var(--text-body);font-size:11px;font-weight:700;padding:2px 9px;border-radius:20px}.nav-badge.live{background:var(--green-soft);color:var(--green)}.plan-card{margin-top:auto;background:#f7f8fc;border:1px solid var(--border-soft);border-radius:var(--radius-md);padding:16px 16px 18px}.plan-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.plan-name{font-size:15px;font-weight:700;color:var(--text-heading)}.plan-manage{font-size:12px;font-weight:600;color:var(--text-body);background:#fff;border:1px solid var(--border-soft);border-radius:8px;padding:5px 12px;cursor:pointer}.plan-metric{margin-bottom:14px}.plan-metric:last-child{margin-bottom:0}.plan-metric-label{font-size:12px;color:var(--text-muted);margin-bottom:6px}.plan-metric-value{font-size:13px;font-weight:700;color:var(--text-heading);margin-bottom:8px}.progress{height:6px;background:#e5e8f0;border-radius:10px;overflow:hidden}.progress-fill{height:100%;background:var(--brand-blue);border-radius:10px}.user-strip{display:flex;align-items:center;gap:11px;padding:14px 4px 10px;margin-top:14px}.user-strip img{width:38px;height:38px;border-radius:50%;object-fit:cover}.user-strip .uinfo{flex:1}.user-name{font-size:13.5px;font-weight:700;color:var(--text-heading)}.user-role{font-size:11.5px;color:var(--text-muted)}.footer-brand{display:flex;align-items:center;gap:7px;padding:6px 4px 0}.footer-brand .index{color:var(--text-heading);font-weight:800;font-size:15px}.footer-brand 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var(--border-soft);border-radius:12px;display:flex;align-items:center;justify-content:center;color:var(--text-body);cursor:pointer;box-shadow:var(--shadow-card)}.bell-count{position:absolute;top:-5px;right:-5px;background:var(--brand-blue);color:#fff;font-size:10px;font-weight:700;width:18px;height:18px;border-radius:50%;display:flex;align-items:center;justify-content:center;border:2px solid #fff}.avatar-btn{display:flex;align-items:center;gap:6px;cursor:pointer}.avatar-btn img{width:44px;height:44px;border-radius:50%;object-fit:cover}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:22px;margin-bottom:24px}.stat-card{background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--radius-lg);padding:22px 24px 20px;box-shadow:var(--shadow-card)}.stat-head{display:flex;align-items:flex-start;gap:14px;margin-bottom:4px}.stat-icon{width:48px;height:48px;border-radius:14px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.stat-icon.blue{background:var(--blue-soft);color:var(--brand-blue)}.stat-icon.green{background:var(--green-soft);color:var(--green)}.stat-icon.orange{background:var(--orange-soft);color:var(--orange)}.stat-label{font-size:14px;color:var(--text-muted);font-weight:500;padding-top:4px}.stat-value{font-size:32px;font-weight:800;color:var(--text-heading);letter-spacing:-1px;margin:2px 0 8px}.stat-trend{display:flex;align-items:center;gap:6px;font-size:13px}.stat-trend .pct{color:var(--green);font-weight:700;display:flex;align-items:center;gap:2px}.stat-trend .vs{color:var(--text-muted)}.stat-spark{height:38px;margin-top:10px}.middle-row{display:grid;grid-template-columns:1.95fr 1fr;gap:22px;margin-bottom:24px}.voice-call{background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--radius-lg);padding:24px 28px 26px;box-shadow:var(--shadow-card)}.vc-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.vc-title-wrap{display:flex;align-items:center;gap:14px}.vc-title{font-size:18px;font-weight:700;color:var(--text-heading)}.vc-agent{display:flex;align-items:center;gap:7px;font-size:13px;color:var(--text-muted)}.vc-dot{width:8px;height:8px;border-radius:50%;background:var(--green)}.vc-actions{display:flex;gap:10px}.btn-voice{display:flex;align-items:center;gap:7px;background:var(--blue-soft);color:var(--brand-blue);border:none;border-radius:10px;padding:9px 16px;font-size:13px;font-weight:600;cursor:pointer;font-family:var(--font)}.btn-end{display:flex;align-items:center;gap:7px;background:#fdecec;color:#ef4444;border:none;border-radius:10px;padding:9px 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#e8eeff;border-radius:16px;padding:20px;display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.intent-label{font-size:12.5px;color:var(--text-muted);margin-bottom:6px}.intent-value{font-size:18px;font-weight:800;color:var(--brand-blue)}.intent-sub{font-size:12px;color:var(--text-muted);margin-top:6px}.intent-ring{position:relative;width:64px;height:64px;flex-shrink:0}.intent-ring-text{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:800;color:var(--brand-blue)}.insight-row{display:flex;align-items:flex-start;gap:13px;padding:13px 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var(--border-soft);background:#f7f8fc;display:flex;align-items:center;justify-content:center;color:var(--text-body);cursor:pointer}.ep-close:hover{background:#eef0f5}.ep-tabs{display:flex;gap:6px;padding:14px 20px;border-bottom:1px solid var(--border-soft);overflow-x:auto}.ep-tab{flex:1;white-space:nowrap;background:#f7f8fc;border:1px solid var(--border-soft);border-radius:10px;padding:9px 12px;font-size:13px;font-weight:600;font-family:var(--font);color:var(--text-body);cursor:pointer}.ep-tab.active{background:var(--brand-blue);color:#fff;border-color:var(--brand-blue)}.ep-body{flex:1;overflow-y:auto;padding:20px 24px}.ep-section{display:flex;flex-direction:column;gap:14px}.ep-field{display:flex;flex-direction:column;gap:6px}.ep-field label{font-size:12.5px;font-weight:600;color:var(--text-body)}.ep-field input,.ep-field select{width:100%;padding:10px 12px;border:1px solid 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#fcd9d9;border-radius:12px;padding:12px;font-size:13.5px;font-weight:700;font-family:var(--font);cursor:pointer}.ep-reset:hover{background:#fdecec}.page-head{margin-bottom:22px}.page-title{font-size:26px;font-weight:800;color:var(--text-heading);letter-spacing:-.5px}.page-sub{font-size:14px;color:var(--text-muted);margin-top:5px}.panel{background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--radius-lg);padding:24px 28px;box-shadow:var(--shadow-card);margin-bottom:22px}.panel-title{font-size:17px;font-weight:700;color:var(--text-heading);margin-bottom:18px}.cards-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}.list-stack{display:flex;flex-direction:column;gap:14px}.pill{font-size:11.5px;font-weight:700;padding:4px 11px;border-radius:20px}.pill-green{background:var(--green-soft);color:var(--green)}.pill-gray{background:#eef0f5;color:var(--text-muted)}.agent-card{background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--radius-lg);padding:22px 24px;box-shadow:var(--shadow-card)}.agent-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.agent-avatar{width:54px;height:54px;border-radius:15px;display:flex;align-items:center;justify-content:center}.agent-name{font-size:17px;font-weight:700;color:var(--text-heading)}.agent-role{font-size:13px;color:var(--text-muted);margin-top:3px;margin-bottom:18px}.agent-metrics{display:flex;justify-content:space-between;margin-bottom:16px}.agent-metric{text-align:center}.agent-metric-val{font-size:18px;font-weight:800;color:var(--text-heading)}.agent-metric-lbl{font-size:11px;color:var(--text-muted);margin-top:2px}.agent-bar{height:7px;background:#eef0f5;border-radius:10px;overflow:hidden}.agent-bar-fill{height:100%;border-radius:10px}.status-progress{background:#e8f0ff;color:var(--brand-blue)}.status-missed{background:#fdecec;color:#ef4444}.tag{font-size:12px;font-weight:700;padding:4px 12px;border-radius:20px}.tag-blue{background:var(--blue-soft);color:var(--brand-blue)}.tag-green{background:var(--green-soft);color:var(--green)}.tag-orange{background:var(--orange-soft);color:var(--orange)}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:22px;margin-bottom:22px}.kpi-card{background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--radius-lg);padding:20px 22px;box-shadow:var(--shadow-card)}.kpi-label{font-size:13px;color:var(--text-muted)}.kpi-value{font-size:28px;font-weight:800;color:var(--text-heading);margin:6px 0;letter-spacing:-.5px}.kpi-trend{display:flex;align-items:center;gap:5px;font-size:13px;font-weight:700}.kpi-trend.blue{color:var(--brand-blue)}.kpi-trend.green{color:var(--green)}.kpi-trend.orange{color:var(--orange)}.analytics-row{display:grid;grid-template-columns:1fr 1fr;gap:22px}.legend{display:flex;flex-wrap:wrap;gap:14px;margin-top:14px;justify-content:center}.legend-item{display:flex;align-items:center;gap:7px;font-size:13px;color:var(--text-body)}.legend-item b{color:var(--text-heading)}.legend-dot{width:11px;height:11px;border-radius:3px}.auto-card{display:flex;align-items:center;gap:18px;background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--radius-md);padding:18px 22px;box-shadow:var(--shadow-card)}.auto-main{flex:1}.auto-name{font-size:15px;font-weight:700;color:var(--text-heading);margin-bottom:6px}.auto-flow{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.auto-trigger,.auto-action{font-size:12.5px;color:var(--text-body);background:#f6f7fb;padding:4px 10px;border-radius:8px}.auto-arrow{color:var(--text-light);font-weight:700}.auto-runs{font-size:13px;color:var(--text-muted);white-space:nowrap}.toggle{width:42px;height:24px;border-radius:20px;background:#d8dbe3;position:relative;cursor:pointer;flex-shrink:0;transition:background .2s}.toggle-on{background:var(--brand-blue)}.toggle-knob{position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#fff;transition:left .2s;box-shadow:0 1px 3px #0003}.toggle-on .toggle-knob{left:21px}.integration-card{background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--radius-lg);padding:24px;box-shadow:var(--shadow-card);text-align:center}.integration-icon{width:56px;height:56px;border-radius:16px;display:flex;align-items:center;justify-content:center;margin:0 auto 14px}.integration-name{font-size:16px;font-weight:700;color:var(--text-heading)}.integration-desc{font-size:13px;color:var(--text-muted);margin:4px 0 16px}.integration-btn{display:inline-flex;align-items:center;gap:7px;border:1px solid var(--border-soft);background:#fff;color:var(--text-body);border-radius:10px;padding:9px 18px;font-size:13px;font-weight:600;font-family:var(--font);cursor:pointer}.integration-btn.connected{background:var(--green-soft);color:var(--green);border-color:transparent}.kb-card{background:var(--bg-card);border:1px solid var(--border-soft);border-radius:var(--radius-lg);padding:22px 24px;box-shadow:var(--shadow-card)}.kb-icon{width:48px;height:48px;border-radius:14px;background:var(--blue-soft);color:var(--brand-blue);display:flex;align-items:center;justify-content:center;margin-bottom:14px}.kb-title{font-size:16px;font-weight:700;color:var(--text-heading)}.kb-desc{font-size:13px;color:var(--text-muted);margin:5px 0 16px;line-height:1.5}.kb-meta{display:flex;align-items:center;gap:12px;margin-bottom:8px}.kb-cat{font-size:11.5px;font-weight:700;background:var(--blue-soft);color:var(--brand-blue);padding:3px 10px;border-radius:20px}.kb-articles{display:flex;align-items:center;gap:5px;font-size:12.5px;color:var(--text-muted)}.kb-updated{font-size:11.5px;color:var(--text-light)}.billing-plan{display:flex;flex-direction:column}.billing-plan-badge{display:inline-block;align-self:flex-start;background:var(--brand-blue);color:#fff;font-size:13px;font-weight:700;padding:6px 14px;border-radius:20px;margin-bottom:14px}.billing-price{font-size:30px;font-weight:800;color:var(--text-heading)}.billing-next{font-size:13px;color:var(--text-muted);margin:6px 0 22px}.billing-usage{display:flex;flex-direction:column;gap:16px}.settings-panel{display:flex;flex-direction:column}.setting-row{display:flex;align-items:center;justify-content:space-between;padding:16px 0}.setting-label{font-size:14px;font-weight:600;color:var(--text-heading)}.setting-value{font-size:14px;color:var(--text-body)}.settings-divider{height:1px;background:var(--border-soft);margin:8px 0}.ep-empty{font-size:13.5px;color:var(--text-muted);line-height:1.7;padding:10px 4px}@media (max-width: 1200px){.cards-grid,.kpi-grid{grid-template-columns:repeat(2,1fr)}.analytics-row{grid-template-columns:1fr}}@media (max-width: 720px){.cards-grid,.kpi-grid{grid-template-columns:1fr}}